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Ministry of Defense

IT Services Portal - Fault Reporting

Report Computer Fault

Submit IT support requests for hardware malfunctions, software issues, network problems, or security concerns. Priority-based ticketing ensures immediate attention for critical issues.

Fault Report Form

Select the type of computer fault you're experiencing

Select your department or branch within the Ministry

Enter your full name for contact and verification purposes

View Reports

Important Information

Response Time

Critical issues: Within 30 minutes
High priority: Within 2 hours
Normal: Within 24 hours

Emergency Contact

IT Help Desk: 10313
24/7 Support Available
Email: itsupport@mod.gov

Security Notice

All reports are confidential
Classified Level 5
Secure transmission guaranteed